Who we are
AV Glow Bar is a laser and skincare studio in Randpark Ridge, Randburg. This policy explains how we handle personal information in connection with this website, in line with South Africa's Protection of Personal Information Act (POPIA).
AV Glow Bar is the responsible party for any personal information described here. You can reach us at 38 Rankdoring Ave, Randpark Ridge, Randburg, 2169, or on +27 67 869 4145.
What this website collects
This website does not collect personal information from you directly. There are no contact forms, no newsletter sign-ups, no accounts, no advertising trackers and no analytics scripts. We do not set cookies, and nothing you do on this site is stored in your browser.
Information our host records
The site is hosted by Vercel. Like any web server, Vercel automatically records technical information when a page is requested — including your IP address, the time of the request, the page requested, and general browser information. This happens for every website you visit and is used to deliver the site and keep it secure.
We do not use this information to identify you, and we do not combine it with anything else.
When you contact us on WhatsApp or Instagram
The booking and enquiry buttons on this site open a conversation in WhatsApp, and our social links open Instagram. Both are operated by Meta, not by us. Once you leave this website, Meta's own privacy terms apply to that conversation.
If you message us to book a treatment, we will see the information you choose to send — typically your name, your phone number and the treatment you are asking about. We use that only to respond to you and to arrange your appointment. We do not sell it, and we do not share it with anyone else for marketing.
How long we keep information
We keep booking conversations for as long as we need them to provide the treatment and to keep reasonable business records. You can ask us to delete your messages at any time.
Your rights under POPIA
You have the right to ask what personal information we hold about you, to have it corrected if it is wrong, and to ask us to delete it. You also have the right to object to how we use it, and to complain to the Information Regulator of South Africa.
To make any of these requests, contact us on +27 67 869 4145 or through WhatsApp.
Changes to this policy
If we add anything to the site that collects personal information — a booking form or analytics, for example — we will update this policy before it goes live, and change the date at the top of this page.
Contact
AV Glow Bar
38 Rankdoring Ave, Randpark Ridge, Randburg, 2169
+27 67 869 4145
Questions about this website itself can go to MLM Developers at matthewshehab@hotmail.com.